covered in snow. the delaware family says this is all that s left of their house. they left so fast, all they managed to grab was their pets and some medication. now, cnn s natasha chen joins me now from superior, colorado. i know you ve been covering this for a few days. what s the latest? reporter: paula, we just went through two press conferences with a lot of officials talking about the investigation into the cause of the fire as well as those missing people you mentioned. so let s start with the people, those two people are one woman from the superior area and one man near the marshall area. they are still actively looking for them. and this task can be really difficult because, as you mentioned, there s a lot of damage and destruction. we re talking about some homes that are reduced to ashes, and now that s been covered in about 8 inc 8 inches of snow in some places. so that s a really difficult process there to look for them. at the same time, they are