cease-fire. what we are learning about their time being held by hamas. the food was not enough and the water was not enough. norah: our new reporting as the cia director negotiates for the remaining hostages, as no americans are released today. the snow chaos that led to a multicar pileup, as nearly 220 million americans face freezing temperatures. taking her child to the hospital for an emergency? how one medical center changed its procedures to be ready. this is something that every hospital should strive for. norah: and meet the man teaching us about forgiveness and building community, one sweet treat at a time. they are terrific. so good. i m just thankful that we were given the opportunity and we made the best of the american dream. norah: good evening, and thank you for joining us on this tuesday night. and we do want to begin tonight with the nations goodbye to former first lady rosalynn carter. hundreds were in attendance for a powerful memor