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Cebu Province drops mask requirement in open spaces

ARTA renews call for gov t agencies to establish official contact lines

The Anti-Red Tape Authority (ARTA) has urged government agencies anew to establish their official contact lines to ensure that their offices can be reached by the public during the coronavirus (COVID-19) pandemic. Anti-Red Tape Authority (ARTA) Director-General Jeremiah Belgica (Photo from ARTA)

Gov t agencies urged to make sure contact lines reachable

Anti-Red Tape Authority Director General, Secretary Jeremiah B. Belgica (File photo) MANILA - Secretary Jeremiah B. Belgica, director general of the Anti-Red Tape Authority (ARTA), renewed his call to the government agencies to establish their official contact lines and ensure that their offices are reachable by the public. Belgica said this is an important aspect of public service, especially now during the Covid-19 pandemic. The statement came after ARTA continued receiving reports of government offices that are unreachable through their contact lines. "We need to understand that it is a disservice to the public if they are not able to reach those in the government for assistance. This is yet another form of red tape that hampers the efficient delivery of government services to Filipinos," Belgica said in a news release on Tuesday. "If we continue receiving complaints like this, we shall be issuing notices to explain to erring government offices," he added. He sai

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