NORTHAMPTON, MA / ACCESSWIRE / October 23, 2023 / IBMThe landlocked country of Malawi, located in southeastern Africa, is home to rich, arable land and a subtropical climate suitable for farming. As a result, over 80% of the population is employed .
As CEO and founder of SecureCo, Paul Bird believes customers prefer human interactions in the call center. He’s using AI with voice orchestration to make those interactions easier and faster while keeping humans at the center of customer service.