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When the world moved to home-working, so did GGF – bringing together civil service leaders from around the world for a series of webinars on aspects of the pandemic. Here, we pick five panel discussions that could help you realise your goals in 2021 When the world moved to home-working, so did GGF – bringing together civil service leaders from around the world for a series of webinars on aspects of the pandemic. Here, we pick five panel discussions that could help you realise your goals in 2021 Making a success of remote working Among much, much else, 2020 will be known as the year when remote working really kicked off – enabling public servants to respond to the pandemic without risking infection. But while many valued the end of long commutes and ‘presenteeism’ culture, the wholesale shift to working from home created a new set of challenges for both organisations and employees. ....
Service transformation: in Birmingham, social enterprise Badger Group doubled its clinical workforce to operate a drive-through care facility for patients with COVID symptoms. Credit: Badger Group The pandemic has driven rapid reforms to healthcare as officials maintained service delivery while protecting patients and staff. But exhausted workforces now face new demands: at a GGF webinar, health leaders from the USA and UK discussed the lessons learned so far, and set out today’s priorities Healthcare services have undergone rapid change during the pandemic, including a shift to remote delivery of primary care, system-wide collaboration to source and share essential supplies, and major service reforms to separate COVID patients from others. And now they face new challenges – particularly around delivering mass vaccination campaigns, and restarting elective treatments that slowed or halted during the pandemic. ....