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Collector. The agency then sends those complaints on to the company who then has some time to respond to both the consumer and the cfpb and to try to resolve the issue. Now the agency has received more than 650,000 complaints through the hotline. Could you give us a sense, director, a ballpark figure is fine, about how many of those complaints were resolved to the Consumers Satisfaction . And how much consumers have recovered financially through this process. Yeah. And ill say the arc of Consumer Complaints continues to increase in terms of volume. I believe thats a function of theres still a lot of lack of visibility. People dont necessarily know what the cfpb is and will know over time, i hope. I hope theyll see that were providing value to them. Thats what we aim to do. I think we had Something Like 700 an ....
The hotline. Could you give us a sense, director, a ballpark figure is fine, about how many of those complaints were resolved to the Consumers Satisfaction . And how much consumers have recovered financially through this process. Yeah. And ill say the arc of Consumer Complaints continues to increase in terms of volume. I believe thats a function of theres still a lot of lack of visibility. People dont necessarily know what the cfpb is and will know over time, i hope. I hope theyll see that were providing value to them. Thats what we aim to do. I think we had Something Like 700 and some credit card complaints in our first month, and were up to about 25,000 complaints per month across the entire range of Financial Services. What happens then is we give ....
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