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store and grab a bottle of water. then i headed to the self checkout. i was finishing my transaction, this screen popped up. it is a screen that we are all familiar with at this point. asking how much of a tip we want to give before we complete our business. but here is the catch, i had not had a single interaction with a human employee during my time in the store. so i just want to know, who gets the money? let s be clear, this is not a rant against tipping culture. right, many workers earn below minimum wage with the idea that their tips will get them up to that level. that doesn t always happen. and i will say that i am happy to leave a tip for service. but i want to know who we are tipping when we are serving ourselves. in may, the wall street journal looked into the trend of tip screen that self checkout and heard from many customers who called the practice emotional blackmail. they found that while businesses are legally required to give tip money to employees, it s pretty confus

Self checkoutHuman employeeRant against tipping cultureWall street journalDoesn tTip screenTip moneyEmotional blackmail