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Detailed text transcripts for TV channel - CNN - 20100224:16:25:00

okay, yeah, this one works. you can use two. okay, i ll use two. very presidential. mr. secretary, i ll pick up where the chairman left off. some companies, including toyota i m told, you can go to their website and you can punch in a vin, which is the one piece of information that anyone who s in possession of the car can see. at your website you have to put in make and model, so you kind of have to know your trim level, et cetera, et cetera. can you commit to us that in the foreseeable future, the department of transportation could, and if you agree, should have every automobile sold in america a vin number on file so if somebody punches in the vin number they can see every recall and every piece of safety information that you know of that needs to be applied to that vehicle? given the right amount of time, i will commit to you that ....

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Detailed text transcripts for TV channel - CNN - 20100224:17:09:00

Master s degree in the united states and he did live in california for a short time, everything about this process is something that here in japan, that just doesn t happen. you don t see corporate heads being hauled in front of law makers and directly questioned and called into a very difficult situation. yes. reporter: trying to defend your company and your name. it just doesn t happen here. let s talk about him walking down the hall. that s not something you see here. you don t really see media and cameras surrounding a company head like this, this sort of situation, is reserved here in japan for criminals. so, everything about this process, is going to be completely foreign. i m sure he has been prepped, by toyota usa and what to expect, but top to bottom, from the language to the questions he is asked asked to how this is all translated, all of this is going to be very different for him. kyung, how has this story, this entire story, of what is going to happen today, the ch ....

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Detailed text transcripts for TV channel - CNN - 20100224:17:05:00

That this is an engineering company, this is a big deal and they re on it. right? that s number one. because they re not so much a marketing company, they are a company of engineers. right. these are car geeks, right? we don t think about that, but that s the reality for it. yes. for the japanese, the whole made in japan label. toyota is the biggest export out of that country, this is a major thing. he s got a lot on his shoulders. the other thing he has to do is the contrition you talked about, he s got to be sincere, we ve got it, there s a problem in our company. we know that. he wrote it in the wall street journal, we know he will say it in his remarks, is it convincing and will it hold up to congress? you saw ray lahood. he s a pro before congress. he s relaxed, sort of leaning. they made jokes with him. they hit him hard, oh, we love you, ray. right. that s not going to happen with mr. toyoda. he comes from a culture where things are a little more formal. how ....

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Detailed text transcripts for TV channel - CNN - 20100224:16:21:00

That has to be our number one priority, whether it s in trains, planes or automobiles. you look at any statement i ve ever made, any speech i ve ever given, there s always something about safety in it. we will not sleep at d.o.t. and we will work 24/7 at nhtsa to make sure that every toyota is safe to drive. and we will continue to make safety our number one priority at d.o.t. and at nhtsa. i look forward to your questions. thank you very much, mr. secretary. i really appreciate your commitment to safety. i think that s so important. let me just raise a couple of questions with you very quickly. the committee has reviewed thousands of complaints sent to nhtsa regarding sudden acceleration in the toyota vehicles. before the crash that killed ....

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Detailed text transcripts for TV channel - CNN - 20100224:16:52:00

You seem awfully understanding of the dealership not reaching out to you and sending you a letter. why is that, sir? i can t explain that, but i can tell you the car has been absolutely satisfactory in the two years i have owned it. and i wouldn t hesitate to buy another toyota. so, your view of the company has not been impacted at all, negatively, by the news of the recall, the news of deaths associated with this problem, of sudden acceleration? i have driven many different cars, and i have had fewer problems with a toyota than previous models. what do you think of the hearings so far, to the extent you had an opportunity to watch and listen? the transportation secretary, lahood, says essentially the buck stops with him. what do you think so far? how many people have been killed in automobiles over the ....

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