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The Strong Correlation Between: Happy Associates, Guest Satisfaction, and Revenue Maximization in Hotels
Guest satisfaction is the evaluation of the quality of a guest s stay in a hotel, and it impacts how likely they are to return or recommend your property.
Society for human resource management
University of warwick
Marriott international
Relationship between happy associates
Hotel revenue through employee satisfaction
Hospitality research at cornell university
Cornell university
Impact of employee satisfaction on hotel revenue
Hotel revenue through guest satisfaction
Impact of guest satisfaction on hotel revenue
A critical tool for maximizing hotel revenue
Guest satisfaction
Employee satisfaction
Harvard business review
Hospitality research
Human resource management
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