united states and all around the world, we have reports from rome, berlin, the white house and tokyo. this is early start, i m laura jarrett. good morning, i m christine romans. we begin in europe, it s cheaper, simpler to deliver and is being pulled off the market, some countries in the last few minutes halting use of the astrazeneca covid vaccine after a small number of patients experienced blood clots. it s another blow to the eu s sluggish vaccine rollout. in vaccine is not authorized in the u.s. yet but it is being counted on to fight the uk variant spreading around the world. all this comes at a really difficult time. a third wave of infections is sweeping across europe and forcing renewed restrictions, hospitalizations on the rise in france, germany seeing a spike in cases and italians back under lockdown. that s where cnn s melissa bell is live for us this morning, she s in rome. melissa, good morning. what can you tell us? reporter: good morning, lawyer rachl
long queues at airports, not enough staff, from airports to hotels. how have you coped as a company with what must have been some pretty unhappy customers? yes, we have invested over the last several years millions of dollars on servers, that is a lot along the technology lies, making it easier for people to change plans, get information quickly, do it on their phone, app, so we have done a lot to improve that, that has become more efficient and better for the traveller, it s been better experience, and we have improved our relationships with our partners, be it airlines, hotels, etc, so that together we can solve these problems more quickly. peter, i wonder, how difficult is it for you as a company to make projections on pricing when we look at the current state of inflation at the moment, which is still very high? as you know, aaron, prices have moved quite a bit any consumer knows that over the last years but prices have stabilised now, we re not seeing the same
the last several years millions of dollars on servers, that is a lot along the technology lies, making it easier for people to change plans, get information quickly, do it on their phone, app, so we have done a lot to improve that, that has become more efficient and better for the traveller, it s been better experience, and we have improved our relationships with our partners, be it airlines, hotels, etc, so that together we can solve these problems more quickly. peter, i wonder, how difficult is it for you as a company to make projections on pricing when we look at the current state of inflation at the moment, which are still very high? as you know, aaron, prices have moved quite a bit any consumer knows that over the last years but prices have stabilised now, we re not seeing the same increases we were seeing, demand has somewhat stabilised, market still have to come back like china and others, but we will see how that impacts things. but we ve seen a bunch of inflation, it doesn