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Wharf Hotel s President, Dr Jennifer Cronin speaks to Samantha Chan, and shares how her professional experiences in managing crises led her to do research and come up with better ways for the industry to make things work during tough times. Dr Jennifer Cronin was appointed as President of Wharf Hotels in 2016, after serving as Vice President Sales & Marketing for two years. Throughout her career, she has been a firm believer of learning and improving her capabilities. She refused to bow down in what was typically known as a male-dominated industry. She got her MBA back in the 1990s when MBAs were “still a pretty sexy thing to do”. On top of that, she decided to pursue a Phd degree from Bond University in 2011, even when she was already a VP at a listed hospitality group. Her research, titled

Hong kongJennifer croninSamantha chanDwharf hotelBond universityWharf hotelsVice president salesEmpowering readinessRed shirtsVice presidentRed shirtHeritage tourism brandsHuman resourcesஹாங் காங்ஜெனிபர் குரோனின்சமந்தா சான்