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New grievance redressal system out Updated: Updated: Government will spend ₹69.21 crore on implementing the project Share Article Government will spend ₹69.21 crore on implementing the project Chief Minister Edappadi K. Palaniswami has launched the Integrated and Inclusive Public Grievance CM Helpline Management System. A press release said an integrated grievance redressal system had been established to ensure that those with a number of grievances need not go to various departments. “Each department has separate grievance redress centres and websites. At the district level, people’s grievances are being heard on Mondays; on ‘Manu Needhi Day’ every month; farmers’ and fishermen’s grievance redressal day; Amma scheme grievance redressal day; and pensioners’ grievance redressal day. Due to this, one person is being forced to go to various departments to get their issues redressed. Identical requests are being received at the dist ....