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The hope that in the years ensuing that we will have full access to the system. I think we at least need to ak what acknowledge what they have done but it still idles our staff during this critical period of time to the degree that we continue the conversation and build the rapport and so forth but full processing is where we want to be at the end of the day. All right thank you. Actually, i wanted to make a couple of comments. In my prior life i ran Member Services as well and i would like to say that these are Extraordinary Results and to have such a huge in crease in value. Thanks for the board for speaking up to the down time. That really helps. The other question im curious about, so you saw the spike in request for assistance. Do you all do you do any kind of analysis or can you even anecdotally do a root cause analysis to determine whats making people call . We ....
Reconfiguration. Passing Health Care Reform has been a labor intensive effort. I wanted to highlight a couple of things and end with some numbers about our flu shot clinic which were really spectacular. When stephanie and i traveled to hetch hetchy, we took workers comp with us and we had a very fruitful engaging inspiring covering about what to do to inspire people three hours up and back. It was great for the two groups to be together and for both management and employees up at hetch hetchy to see that we are really invested in their well being. Anyway, it was very successful to spend time with peg and meet with folks up there. The Community College system as you know continues to have difficulties. It took a london long time to get the rates. We took last years rates and applied them and marina worked very hard on that and published them on a two rate because they w ....
Spectacular. When stephanie and i traveled to hetch hetchy, we took workers comp with us and we had a very fruitful engaging inspiring covering about what to do to inspire people three hours up and back. It was great for the two groups to be together and for both management and employees up at hetch hetchy to see that we are really invested in their well being. Anyway, it was very successful to spend time with peg and meet with folks up there. The Community College system as you know continues to have difficulties. It took a london long time to get the rates. We took last years rates and applied them and marina worked very hard on that and published them on a two rate because they were not ready and we are working closely now that they have someone in place trying to have city college on having a better handle on what their benefits are. The other two things i wanted to highlight where i was asked to represent the executive dir ....
Sometime in january or february so everyone can contribute to that discussion before we approve the new policy. Then, other things that we looked at today, its on your consent calendar including the new site approval for house [inaudible] they are going to move from their Current Location that is been [inaudible] for over 20 years for a new location on Howard Street and also on the consent calendar you have order court contracts that need your approval as well as 2014 december contract reports. And then one other thing that i think is worth mentioning is about collective action plans. We have not heard about corrective action plans on many contractors and so this is relatively new to some of us who have been on the commission for less than three years. So, there were two contract contractors that have been put on the corrective action plan and it sounds like they are pretty ....
U. S. And afghan leaders are laying the ground work for new relations between the two countries. Secretary of state john kerry and defense secretary ash carter held what they called productive meetings at camp david today. Mike viqueira is live at the white house. And the number of u. S. Troops still in afghanistan is one of the major issues being discussed. Thats right. And the afghan president wants flexibility from president obama. And that is half of the soldiers still there are scheduled to leave next year in 2016 and then by 2017 u. S. Forces are expected to leave afghanistan all together. Well what mr. Ghani wants is for 5,000 to keep the troop level where it is now through 2016 to train and advise. That is something ghani wants them to continue. One thing that will not change and the white house has made clear time and time again, including today, 2017 is the date in which u. S. Troops will be leaving. Of course he is leaving office in 2017 but still no negotiation on that poin ....