The other thing was that they took all of their resources and put them into initial claims. And i focused on the decision review officer as a key point, person on these Regional Offices. Theyve taken them out of their regular job to the detriment of the appeals process because now theyre not doing the certifications that are necessary to take a veterans appeal from the Regional Office to the board of veterans appeals and there in limbo oftentimes for many years now which is shortcircuiting whole situation. More importantly whats concerning to me at least talking to our service reps in the field is its like the va is considering as the enemy. Many Regional Offices are people are not allowed to talk to anybody. You have an to anybody. Youre issuing acclaimed its comeback, you can talk to anybody. You just have to take it deal with it, today. I retired in 2002 until i got this job in 2005. I worked three years as a service rep in manhattan and the Regional Office. If i had an issue on a c
Vietnam
Republic-of
New-york
United-states
Arkansas
Louisiana
Montana
Afghanistan
Brown-point
Washington
Manhattan
District-of-columbia