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GOPPINGEN, Germany, Feb. 3, 2021 /PRNewswire/ Siemens Healthineers has been using TeamViewer for several years on many tens of thousands of its imaging and laboratory diagnostic devices worldwide, such as MRs and CTs, in hospitals and doctors offices to remotely maintain them and support clinical staff around the world.
TeamViewer is pre-installed on many different systems of Siemens Healthineers. If necessary, the medical technology company can provide immediate troubleshooting to its customers by having specialists connect directly to the affected device via a fast and secure connection using TeamViewer and fix the problem remotely, without the need to travel. Rapid assistance from a distance helps clinic operators and staff to ensure continuous medical care for their patients. The connection via TeamViewer is made via an end-to-end encrypted Internet connection that meets the high security standards of medical facilities.