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Record most strongly my personal apology and sympathies with all Sub Postmaster is, their families and those affected by this as we get into the conversation, there will be an opportunity for me to elaborate, but i felt that was important for me to say upfront. It but i felt that was important for me to say upfront to say upfront. It was the term ern adam crozier to say upfront. It was the term ern adam crozier to to say upfront. It was the term ern adam crozier to give to say upfront. It was the term ern adam crozier to give evidence. To say upfront. It was the term ern| adam crozier to give evidence. The whole company, because of what we inherited, whole company, because of what we inherited, effectively on the royal mail side inherited, effectively on the royal mail side that had not been invested in for mail side that had not been invested in for a mail side that had not been invested in for a decade, had not hit its quality i ....
There, said he wanted to speak to you, if you were willing to, did you end up accepting the offer and what did he say . Just end up accepting the offer and what did he sa 7, end up accepting the offer and what didhesa7, did he say . Just the fact he was sor for did he say . Just the fact he was sorry for everything did he say . Just the fact he was sorry for everything that did he say . Just the fact he was sorry for everything that has sorry for everything that has happened. They probably felt bigger than him. Happened. They probably felt bigger than him, which was a nice feeling. But in than him, which was a nice feeling. But in his than him, which was a nice feeling. But in his mind, what was said to him, but in his mind, what was said to him, particularly about the human impact him, particularly about the human impact it him, particularly about the human impact it has caused under his watch impact it has caused under his watch. 00 impact it has caused under his watch. , impact it h ....
Which programme with the post office, which was programme with the post office, which was seen as an Existential Crisis which was seen as an Existential Crisis for which was seen as an Existential Crisis for the post office . No. You dont mean crisis for the post office . No. You dont mean when crisis for the post office . No. You dont mean when they crisis for the post office . No. You dont mean when they decided crisis for the post office . No. You dont mean when they decided to | crisis for the post office . No. You l dont mean when they decided to no longer pay benefits through the post office . I longer pay benefits through the post office . Yes. Iwas longer pay benefits through the post office . Yes. I was aware of that because that office . Yes. I was aware of that because that was office . Yes. I was ....
Many years. Thank you, mr alan bates. I suppose following many years. Thank you, mr alan bates. I suppose following mr. Many years. Thank you, mr alan bates. I suppose following mr henry, i think i have bates. I suppose following mr henry, i think i have got bates. I suppose following mr henry, i think i have got this bates. I suppose following mr henry, i think i have got this right, bates. I suppose following mr henry, i think i have got this right, the i think i have got this right, the claims i think i have got this right, the claims in i think i have got this right, the claims in the gl 0 on behalf of some of the claims in the gl 0 on behalf of some of the claimants including claims for malicious prosecution so inevitably the propriety of the prosecutions were an effect on the civil proceedings. That prosecutions were an effect on the civil proceedings. Civil proceedings. That is the end of mr bates civil proceedings. That is the end of mr bates evidence. Civil proceedings. That i ....