13 May 2021 • 12:02am
Nearly every GP surgery in England is short of a family doctor and patients are still finding it very difficult to book face-to-face appointments
Credit: Anthony Devlin/PA
SIR – I recently needed a district nurse to check something wrong with the leg of a 90-year-old. I phoned the surgery and was told to speak to a GP. For that I must phone first thing in the morning.
At 8.30am next morning I started dialling. On the 123rd call, I got through, to be told I was number six in the queue. By the time I finally spoke to a receptionist, no appointments were left for the morning. I would have to try again at 12 noon.