Live Breaking News & Updates on Globe Staff Rachel Miller Munzer

For the hospitality industry, struggling to recover, it’s a moment of reckoning
Janelle Nanos
© Jonathan Wiggs/Globe Staff
Rachel Miller Munzer, a co-owner of Mameleh s, is using PPP funds to raise wages and get rid of tipping.
After a year of forced dormancy, the restaurant industry is scrambling to get ready for an expected boom this summer. That means hiring back some of the thousands of workers who’ve been without jobs or steady hours over the past year because of pandemic closings and restrictions.
Yet despite a massive labor pool, some restaurants say they are having trouble finding people willing to return to the business. The pandemic, it seems, prompted some to reconsider life in an industry notorious for difficult working conditions. ....

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