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When used well, AI can make customers feel like they are the center of the universe increasing loyalty and willingness to refer family and friends. Here’s how. ....
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THE COVID-19 PANDEMIC CHANGED CUSTOMER SERVICE, AND one of the biggest changes is that customers have higher expectations. Companies that fail to meet them will quickly feel the fallout; one report shows that nearly three-fourths of shoppers will abandon a brand after three or fewer negative experiences. Now more than ever, customers desire seamless and ....
THE COVID-19 PANDEMIC CHANGED CUSTOMER SERVICE, AND one of the biggest changes is that customers have higher expectations. Companies that fail to meet them will quickly feel the fallout; one report shows that nearly three-fourths of shoppers will abandon a brand after three or fewer negative experiences. Now, more than ever, customers desire seamless and ....
HOW TO MEET HIGHER CUSTOMER EXPECTATIONS THE COVID-19 PANDEMIC CHANGED CUSTOMER SERVICE, AND one of the biggest changes is that customers have higher expectations. Companies that fail to meet them will quickly feel the fallout; one report shows that nearly three-fourths of shoppers will abandon a brand after three or fewer negative experiences. Now more ....