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National Eating Disorders Association phases out human helpline, pivots to chatbot

In recent years, the demands on the NEDA helpline, and the humans who ran it, escalated. The organization says it was unsustainable. But some have worries about new plans for an online chatbot.

National Eating Disorders Association phases out human helpline, pivots to chatbot

In recent years, the demands on the NEDA helpline, and the humans who ran it, escalated. The organization says it was unsustainable. But some have worries about new plans for an online chatbot.

National Eating Disorders Association phases out human helpline, pivots to chatbot

In recent years, the demands on the NEDA helpline, and the humans who ran it, escalated. The organization says it was unsustainable. But some have worries about new plans for an online chatbot.

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