i don t think they knew what to expect when they get to border, and it s people are in absolute tears as soon as they open up to you, everyone s crying. reporter: g.e.m. in is partnership with tv personality bethany frankel but also has help with people from the inside. they re helping identify people who need pal ports and travel agency partners are helping to quickly process airplane and train tickets. i ve seen mothers literally pushing two strollers with a suitcase on her back and with absolutely no plans. reporter: mothers like this woman, christina, who global empowerment helped first to get a hotel. my daughter is asking 100 times a day for when we need to come back home, but we can t do this because there is a war. reporter: then safely evacuate to her husband s relatives in spain.