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Baton’s Andrus partnership: A lesson in effectively addressing dwell time Long waits ultimately mean higher rates 0 91 2 minutes read Long wait times can reduce carrier revenue and drive up national shipping costs. (Photo: Jim Allen/FreightWaves) Andrus Transportation Service Inc., a trucking company based in Utah, announced it has partnered with Baton, a final-mile logistics platform. The partnership comes after a successful 30-day pilot program that reduced the dwell time, or wait time, the company experienced in Los Angeles. Andrus’ operations director, Garrett Costly, explained that prior to the pilot, most drivers experienced 3.2 hours of wait time per load, in a market that is currently experiencing dwell time closer to 1.9 hours. ....