days and it was happen two times, three times, maybe more. then about two and half weeks ago, it went down completely. the router s working, there s just no signal coming in to the router tom gordon s restaurant, jake s place has not been able to process payments from credit cards. tom gordon: and so we ve had money sitting in this equipment for the last two weeks. that we can t have access to. we ve got power and we ve got a dsl line which means there s connectivity but we ve got no internet light and jim shauberger as halesford harbour inn can t use his reservation system or take phone calls. jim shauberger: the phone, it buzzes but does nothing, so wdbj7 contacted verizon for answers to this community s connectivity problem. turns out, there is a capacity issue with verizon s dsl network. and now, the company is working to relieve the congestion. john o malley: we ve got to add some new equipment into the location, we ve got to run some new fiber, there s actually three se
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