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Corinna Wenks has been appointed General Manager at Park Hyatt Chicago

Park Hyatt Chicago, a reimagined 182-room hotel set in the lauded Gold Coast neighborhood, has announced the appointment of Corinna Wenks as the new General Manager. Formerly with the property from 2010 to 2015, Corinna rejoins the Park Hyatt Chicago family following her time with the Grand Hyatt Dallas Fort Worth and The Driskill in Austin, Texas. With more than two decades of extensive experience, Corinna brings a wealth of historical knowledge and proven success managing high-profile properties to continue to elevate Park Hyatt Chicago as a premier landmark destination for the discerning traveler. ....

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Risk Watch with Alberta Quarcoopome: New Year resolutions are useless without self-reflection

Risk Watch with Alberta Quarcoopome: New Year resolutions are useless without self-reflection
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Kora Living's journey to 60% online check-ins, increased cross-selling, and automating 83% of guest queries with HiJiffy's conversational AI

This case study explores the success Kora Living had implementing HiJiffy’s Guest Communications Hub across their entire guest journey, from pre-booking to arrival and all the way to departure. They achieved fantastic results by combining their focus on the exceptional guest experience with openness and confidence in embracing automation powered by conversational AI. ....

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