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AI In CRM: How AI is Reshaping Customer Experiences

Freshworks Inc (NASDAQ:FRSH) Q1 2024 Earnings Call Transcript

Freshworks Inc. (NASDAQ:FRSH) Q1 2024 Earnings Call Transcript May 1, 2024 Freshworks Inc. isn’t one of the 30 most popular stocks among hedge funds at the end of the third quarter (see the details here). Operator: Good day and thank you for standing by. Welcome to the Freshworks First Quarter 2024 Conference Call. At this […]

Freshworks (FRSH) Q1 2024 Earnings Call Transcript

Microsoft Copilot: Microsoft tailors AI for finance teams in specialized Copilot strategy, ET Telecom

Microsoft Copilot: The new AI tool follows similar ones Microsoft has marketed for salespeople and customer-service representatives.

ai customer care: Generative AI making customer support conversations more human, leading to wider adoption

Artificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing customer support. Meta s WhatsApp is the leading platform for GenAI-powered customer support conversations. GenAI integration is cost-effective and yields significant savings and ROI. Freshworks Freddy Copilot significantly improves ticket resolution time and response times.

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