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By Frank Antezana
Dec 18, 2020
Government agencies have long been hindered by outdated IT systems and processes, even before COVID-19 forced an acceleration of modernization efforts. Trying to do today s work with legacy systems and processes places a burden on the government workforce, including manual labor to perform tasks like compiling and checking data from a number of disparate systems. Pre-pandemic, these tasks were time-consuming and tedious. In the new normal, this also leaves room for error, which can lead to fraud, waste, and abuse.
It should come as no surprise then that federal IT budgets are expected to continue growing at a steady rate to reach $57 billion by 2026, demonstrating how the pandemic is driving IT modernization and addressing lingering cultural divides around change at government agencies.