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Waltham Forest College, appointment of Principal Contractor, for the College's Construction Project: Re-purposing the Swimming Pool as a Flexible Teaching & Learning Centre: | Construction Tenders

Construction Companies, News, Jobs - The Construction Index is a building industry news and construction company directory ....

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Ateneo SALT, Bulatao Center recognized at Gawad Edukampyon

The Ateneo Institute for the Science and Art of Learning and Teaching (SALT Institute) and the Ateneo Bulatao Center for Psychological Services (Ateneo Bulatao Center) were among the recipients of the first Gawad Edukampyon Awards conferred by the Commission on Higher Education (CHED), Rex Education ....

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Gawad Edukampyon Awards 2021 celebrates innovation and excellence by HEI

Published June 2, 2021, 1:00 PM
In a time of great difficulty and challenges not just for the education sector but for the whole country, many schools and educators rose to the task to continue providing holistic and enriching learning for students throughout the country. It’s time for these heroic efforts to take the spotlight and be acknowledged.
Gawad Edukampyon Awards 2021
The Gawad Edukampyon Awards 2021 was created for this very purpose: to celebrate innovations and excellence by higher education institutions (HEIs) during the most challenging time in recent history, and bring together educators and institutions to create, refine, and implement innovative programs suited to create better and sustainable learning in the 21st century’s new normal of education. ....

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Contact Center Workers Need Empathy: Here's How to Teach It

PHOTO:
Hanna Morris | unsplash
Empathy is often cited as the top skill contact center professionals need to succeed. Empathy helps them understand the many issues customers face, from delivery problems, product not meeting expectations, billing issues and more. The skill comes naturally for some, but others need to learn it. But what is the best way to teach it?
Below are five recommendations for the best ways to teach empathy.
1. Use Flexible Teaching Methods
âPeople vary in the way they process information. Some people learn best with visuals, others respond to logic or data, and others are more experiential learners,â said Dylan Max, head of growth marketing at Netomi. âBecause customer empathy needs to have buy-in across many departments to be effective, it is crucial to be flexible in the way you teach.â ....

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CHED launches Gawad Edukampyon Awards with Rex Education

Published February 22, 2021, 3:53 PM
An effort to recognize the efforts of outstanding higher education institutions in educating learners this trying times
To highlight and recognize the outstanding efforts and resilience of higher education institutions (HEIs) throughout the challenges of the current times, the Commission on Higher Education (CHED) and Rex Education collaborate to launch the very first Gawad Edukampyon Awards.
This inaugural award is an effort to celebrate the outstanding achievements and innovations by HEIs in the fields of teaching and learning, research, and public service and community engagement. With the challenges presented by the new normal upon us, Gawad Edukampyon aims to create an arena where different universities, colleges, teacher-training schools, and professional schools can share their experiences and best practices. ....

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