Backed by Firefly Image Model 3, the platform stresses support for brand consistency and safe-for-business AI. In fact, Adobe promises IP indemnification.
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Adobe has announced that its generative AI software is getting integrated into Adobe Express, making it even easier to create any project you can think of.
Talkdesk, the contact center as a service (CCaS) provider, announced a deepened integration with Microsoft last week geared at streamlining the experience for contact center workers. The integration, which synchronizes data between Microsoft Dynamics 365 CRM and Talkdesk contact center data, makes it possible for contact center agents to work from one screen to access click-to-call among other features as well as contextual data while working with customers.
With Talkdesk completely integrated within the Microsoft Dynamics experience, specialists âcan seamlessly handle cases from a single screen, leveraging click-to-call, screen pops and other features to quickly and efficiently resolve customer enquiries,â according to the company s statement. Access to interaction history allows specialists to personalize customer interactions, while the automated data syncing aims to save specialists time and prevent inaccuracies in data.