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Navigating Digital Reputation Management for Brands

I recently wrote an article for Entrepreneur.com that I wanted to share with our Insights Audience and expand further on in relation to the 2023 Guest Experience Benchmark Report. In today’s digital era, where every consumer interaction can be broadcasted globally in seconds, reputation management has never been more challenging or crucial. As businesses grapple with the power of online reviews and social media, proactively managing and safeguarding a brand’s public image is essential for sustaining long-term success and consumer trust.

Shiji ReviewPro s 2023 Guest Experience Benchmark Report reveals substantial industry recovery

Shiji, the global hospitality technology innovator, is thrilled to announce the release of the Shiji ReviewPro 2023 Guest Experience Benchmark Report. The report delves into hotel performance metrics and guest satisfaction trends in 2023, offering valuable perspectives on the trajectory of the sector.

Humana s 2024 Medicare Advantage Health Plan Offerings Designed With Affordability, Customer Feedback in Mind

100% of Humana Medicare Advantage plans include dental, vision and hearing coverage. 100% of Dual-eligible Special Needs Plans include $0 copays on prescriptions and a Healthy Options Allowance with.

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