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But, a Massachusetts energy efficiency initiative offers them an opportunity to lower energy costs and reduce emissions. Through the Mass Save partnership, electric and gas utility companies work with the Massachusetts Department of Energy Resources to offer energy-efficiency improvements. After getting a home assessment, which can be done virtually, participants receive recommendations for weatherization, lighting and more. Rebates and incentives are available, including to low- or moderate-income residents. Mass Save defines low income as 60 percent of the state median or lower, and moderate income is set at 60 to 80 percent of the median. Following are some questions and answers about Mass Save compiled by The Eagle from interviews. ....