Employee Councils News Today : Breaking News, Live Updates & Top Stories | Vimarsana

 
The West Brom today announces its results for the financial year ended 31 March 2021
, reporting a pre-tax profit of £4.7m which is after absorbing a significant impact from the potential economic consequences of the COVID-19 pandemic lockdown.
 
 
 
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38% increase in new mortgage lending to £784m (2019/20: £569m) and £1.2bn in new applications (2019/20: £0.9bn).
 
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9% increase in residential owner occupied balances (2019/20: 3%) with 1 in 3 of all new mortgages helping support first-time buyers (2019/20: c.1 in 2).
 
1 (2019/20: 49%); equivalent to an additional £5.3m in interest (2019/20: £13.0m).
 
 
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Demonstrated our resilience through the pandemic by remaining open for business while providing consistently outstanding service with our Net Promoter Score®
2 increasing to +76 (2019/20: +73) a ....

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