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Assembled, an operating system for support teams, raises $16.6M yahoo.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from yahoo.com Daily Mail and Mail on Sunday newspapers.
Assembled, an operating system for support teams, raises $16.6M From the point of view of a consumer, customer service sometimes feels like a monolith, but behind the scenes it can be a very fragmented business, with dozens of companies providing various different tools to help agents do their jobs. Today, a startup founded by three Stripe alums that has set out to build a platform that helps organizations manage that spaghetti of customer service IT, and use it more efficiently, is announcing a round of funding to continue growing its business. Assembled, which has built a platform that it describes as the “operating system” for support teams, has raised $16.6 million, a Series A that it plans to use to continue expanding its team and platform, and to bring on more customers. ....