When companies care as much about employee experience as customer experience, teammates perform at high levels, plan to stay in their roles and experience less fatigue.
By Elias Torres •
Editor’s Note: This article was first published by TechCrunch here.
I have a confession to make: My company fell short of its DEI goal in 2020.
Heading into the year, our goal was to build a workforce that’s 44% women and 14% underrepresented people (URP). We made some strides, but currently those figures are 43% and 13%, respectively.
Here’s why these goals are important to me: I immigrated to America at 17 with my mother and brother from Nicaragua. I was promised a land where anything is possible with some know-how and hard work. Yet, growing up, I can’t recall ever seeing a business leader, an elected official, or even a school principal who looked like me. There was never a Black Marc Benioff or a Latino Steve Jobs in the press to make that kind of accomplishment feel possible.