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E-sewa performance: At 0.03%, Amritsar has least pendency; Moga at bottom of list

Heena Sharma, a resident of Abohar, who had applied online to get her service income and assets certificate last month, said, “I got the certificate within a few days without any hassle. If general works are done and delivered in time, then the image of the government departments will improve in the eyes of public.” ....

Fatehgarh Sahib , Showkat Ahmed Parray , Tejveer Singh , Sheena Sharma , Suvidha Kendras , Chetan Kumar , Charumita Shekhar , Department Of Governance Reforms , E Sewa Punjab , Indian Express , Ghanshyam Thori , Deputy Commissioner , Principal Secretary , Governance Reforms , Public Grievances , Pakhowal Road , Suvidha Kendra , E Sewa , Unjabe Sewa Performance , E Sewa Perfomance , Mritsare Sewa Pendency , Yoga News , Amritsar News , Ndian Express ,

E-governance needs a human interface - The Hindu BusinessLine


E-governance needs a human interface
To reach more beneficiaries, municipalities must engage with community anchors who can facilitate e-services
Vijay (name changed) is a senior citizen living in an informal settlement in Anantapuramu, Andhra Pradesh. He faces the usual challenges of living in India’s urban slums sewage backups, rusted water lines, and erratic power supply, among many others. He knows that the municipality can fix some of these problems, but it’s hard for him to get on their radar. It involves him going to the local municipal office, standing in a queue to file a complaint, possibly offering a bribe, and then following up repeatedly, hoping that something is done. ....

Andhra Pradesh , Tamil Nadu , Aapti Institute , Egovernments Foundation , Omidyar Network India , Digital India , Omidyar Network , We Governance , E Sewa , Community Anchors , Civic Governance , ஆந்திரா பிரதேஷ் , தமிழ் நாடு , அப்படி நிறுவனம் , அரசாங்கங்கள் அடித்தளம் , டிஜிட்டல் இந்தியா , ஏ ஆளுகை , சமூக நங்கூரங்கள் , குடிமை ஆளுகை ,