Dec. 13, 2020 9:30 am ET
Integrating two businesses after a merger or an acquisition is becoming even more of a challenge as the pandemic continues to disrupt how businesses operate. The missing piece: personal interaction.
Nine months into the pandemic, as business travel remains restricted and many employees continue to work from home, chances for executives and key employees to meet face-to-face are limited. Even as deals are being struck at a hectic pace, executives say they are striving to figure out how to integrate companies and teams without face-to-face contact.
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“Building relationships and culture is very difficult over the computer or the phone,” said Brian Salsberg, head of the integration practice at Ernst & Young LLP, the professional services firm.