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SiteOne Landscape Supply, Inc. (NYSE:SITE) Q1 2024 Earnings Call Transcript

Operator: Good morning, and welcome to the SiteOne Landscape Supply First Quarter 2024 Earnings Call. All participants will be in listen-only mode. ....

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Nationwide Hosts Service Leaders Network Virtual Conference

Over 200 appliance service professionals prioritized education and networking at the recent three-day Service Leaders Network Virtual Conference. ....

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DispatchTrack Continues Geographic Expansion with New Operations in Australia and New Zealand

/PRNewswire/ DispatchTrack, the leading solution provider of right-time delivery management software, today announced that it has expanded its global. ....

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CXM Workflows Defined | Furniture World Magazine

By David McMahon on
5/9/2021
CXM
See how
retailers can use CXM to
automate
sales and service
processes. It
uses automation triggers to save time and produce meaningful results quicker.
In the March/April 2021 issue of Furniture World, the concept of Customer eXperience Management (CXM) was introduced. CXM can help retail furniture stores better manage leads, and improve systems and processes to increase employee productivity, as well as boost metrics such as close rates and average sales. In that article, an example was given of how a typical non-physical lead journey can work to produce increased sales and happier customers and salespeople. This installment will continue with examples of how CXM works by focusing on lead management workflows that benefit your retail operation. ....

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