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Well, we ve almost made it. There are just a few more days until we bid 2020 goodbye forever. Good riddance, right? Let s hope 2021 is filled with hope, peace and healing. As we look back on the longest 365 days in modern memory, here are my top 10 most-read stories of the year, in descending order by pageviews. They give you a sense of what resonated with readers during this most unusual year, and you ll see how many of the issues continue to affect us today. 10. More details emerge on Tim Hortons Roll Up the Rim. How quaint that our most pressing consumer concern in February was that the popular Timmy s promotion had gone MIA. Readers were relieved to hear that the program would return after all, only to be disappointed by rule changes, card snafus, inconsistent messaging and, later, a full digital transition. If only our problems were still so trivial. ....
It s Martinsville Soapworks busiest season and owner Heather Kalisiak is working furiously to make enough lotions, candles and lip balms to fill the North Tonawanda store s shelves. Her holiday products are usually well-stocked by now but, when Covid-19 hit her family last month, she got behind. I lost all of November, she said. That s because Kalisiak developed Covid-19 last month and had to close her store for a month. Kalisiak s daughter, Talia, who runs a gift shop down the street, also came down with a more severe case of Covid-19 and remains hospitalized at Niagara Falls Memorial Medical Center. Her shop, the Delightful Octopus, was shuttered even longer. ....