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Rising Together: Supercuts Franchisee Association Gathering at Annual Conference to Empower Growth

/PRNewswire/ The Supercuts Franchisee Association (SFA) is hosting its annual conference from May 6 to 8, bringing together nearly 140 franchisees, general. ....

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New CATS Problem: Short staffing at the rail control center

CATS Interim-CEO Brent Cagle told the Transportation, Planning and Development Committee that CATS light rail division is dealing with a high level of vacancies. ....

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Charlotte transit plan delayed again as city looks to rebuild faith in CATS

In an interview with WBTV on Tuesday, Republican Councilman Ed Driggs said the city needs to regain the trust of voters after a series of debacles at CATS that raise questions about transparency. Driggs also told WBTV that the Blue Line is safe after one of the cars derailed in May of 2022 but was kept secret from the public for nearly a year. ....

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Excite Credit Union Named Customer Experience Organization

Excite CU singled out at annual Customer Service Revolution conference. ....

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Five Star Call Centers to Present at The Customer Service Revolution this fall

The Customer Service Revolution annually brings together world-renowned speakers and brand executives, from across industries, for 2 days of customer. ....

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