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Which technologies & apps will have the greatest impact in 2022?

The pandemic accelerated digital transformation by 10 years (McKinsey & Company) and today s travel consumers have become more digitally and tech-savvy than ever. Many of today s travelers service expectations are around self-service, around do-it-yourself, from online planning and booking, to preferences for contactless check-in, mobile keys, voice assistants, and communication with hotel staff via messaging. Serious technology implementations are needed to "appease" these exceedingly tech-savvy guests and their exceedingly high technology expectations. At the same time, two other extremely important issues are plaguing the industry today that need immediate resolution: a) never-ending labor shortages, b) unsustainable labor costs. Only through accelerated investments in technology - cloud, mobility, AI, robotics, IoT, and other next-gen technology applications and innovations - can the hospitality industry do more with fewer employees and solve the three major indust ....

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What Professionals Are Saying About the Return of Business Travel

Business travelers miss traveling for business, according to a recent survey commissioned by Hilton and Morning Brew of more than 7,000 of the news site’s business-savvy readers. While some have returned to traveling for work, 87% of respondents say they miss hopping from city to city to pursue their work. ....

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