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Years and it didn t come down. so you try to find a trigger. you look at the original design drawings. the tests that we re doing, and then you say okay, so this thing wasn t perfect, no building we have ever been involved in is perfect, and there are design mistakes sometimes. and you say if this was the trigger, or possible triggers, if that one thing would have been perfect, would it have still happened? so you go through a huge chinese puzzle of throwing four or five puzzles in the air, mix them up and try to figure it out. that is the process that we re going through. you toured the north building, what did you learn and i m curious, would you, the mayor of surfside said he would not sleep in that building, would you? yes, i would. more important than that is would i allow my kids or grand kids to sleep in that building ....
reporter: the hope to give clients as many opportunities as possible to provide feedback because it s good for business. the involvement of msw s customers is key to its success. it reduces the chances of making a product that a customer doesn t want and resulted in an improvement in the company s overall efficiency. there s no money it rework and as i tell my customer, there s no hone in unwanted work so let s do it right. reporter: iron and other metals aren t easy to work with. once something like a cut is made, there is no cost effective way to undo what s been done. sometimes it s it s more economical to start from scratch than build it. that s why they make every effort to maximize production. during the first step multiple sketches of one project is the norm. that can be one meeting or three or four meetings. that can entertain design drawings or can entail building ....
Just not there in this day and time because everything is priced very tight. sometimes it s more economical just to start from scratch and rebuild it. that s why roberta and mark make every effort to maximize production. during the design phase multiple sketches of one project is the norm. we had people sit down at the table three or four hours, pulling things, looking at things, sketching things. that can be one meeting, that can be three or four meetings. that can entail design drawings. that can entail building a mock up sample. roberta and mark have no problem spending hours or days getting those designs right because it helps manage work later. much easier to erase on a piece of paper. i want includes customer oversight. if it s something we re afraid they may not be 100% sure ....
Not there in this day and time because everything is priced very tight. sometimes it s more economical to start from scratch and rebuild it. that s why they make every effort to maximize production. during the first step the design phase multiple sketches of one project is the norm. we ve had people sit down at the table three or four hours pulling things, looking at things, sketching things. that can be one meeting, that can be three or four meetings, that can entail design drawings. it can entail showing paint samples. they have no problems spending hours or days getting those designs right because it helps manage work later. much easier to erase on a piece of paeper and get it right. it includes customer oversight of production. if it s something we re ....