that the eu and other countries are taking the lead on regulation and they are deeply worried uk employment law is not keeping pace. they say it s also improving productivity and customer service. with his look into this story of our times, here s the bbc s business editor, simonjack. hello, you are through to octopus energy. this is georgie speaking. what can i do to help today? customer service as we know it. and i have the option of generating a reply using ai, 50. customer service of the future. artificial intelligence is reading, interpreting and answering customer queries. it is doing the work of 250 employees, and customers seem to like it. an e mail written by our team members has a 65% satisfaction rating from customers. an e mail written by ai has an 80% or 85% satisfaction rating. and so what the ai is doing is enabling our team to do a better job of serving customers at a time of great need.
sea. it has its naval fleet there, the might to blockade ports and kyiv is certainly feeling it. union leaders have told the bbc that the uk is falling behind in protecting workers from the effects of the ai revolution. the trades union congress says the eu and other countries are taking the lead on regulation, and that it s deeply worried uk employment law is not keeping pace. it comes as business leaders are hailing the potential of ai to spur innovation and improve productivity and customer service. the bbc s business editor simonjack has the story. what can i do to help today? customer service as we know it. and customer service as we know it. and i have the option customer service as we know it. fific i have the option to generate customer service as we know it. fific i have the option to generate a reply using ai. i have the option to generate a reply using ai. . . i have the option to generate a reply using ai. .. customer service ofthe reply using ai. .. customer service
we start with artificial intelligence because union leaders have told the bbc that the uk is falling behind in protecting workers from the effects of the ai revolution. the trades union congress says the eu and other countries are taking the lead on regulation, and that it s deeply worried uk employment law is not keeping pace. it comes as business leaders are hailing the potential of ai to spur innovation and improve productivity and customer service. this is georgie speaking. customer service as we know it. they have the option of generating a reply using ai. customer service of the future, artificial intelligence is
anyone within the postcode, it is not means tested, and we have seen an increase not means tested, and we have seen an increase in the number of uniforms an increase in the number of uniforms that have been requested. 0ur figures uniforms that have been requested. 0ur figures have almost doubled on last year 0ur figures have almost doubled on last year. for our figures have almost doubled on last ear. ., ., , ., , our figures have almost doubled on last ear. ., ., last year. for more stories across the uk, head last year. for more stories across the uk, head to last year. for more stories across the uk, head to the last year. for more stories across the uk, head to the bbc- last year. for more stories across the uk, head to the bbc news i the uk, head to the bbc news website. you re live with bbc news. union leaders have told the bbc. union leaders have told the bbc that the uk is falling behind in protecting workers from the effects of the ai revolution. the trades union
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