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Digicel - growth after the storms across the Caribbean


Digicel - growth after the storms across the Caribbean
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09 March 2021 | Alan Burkitt-Gray
Life has been challenging for Digicel, with earthquakes, hurricanes, financial troubles and now Covid. New CEO Oliver Coughlan tells Alan Burkitt-Gray that the company has a new strategy to build growth
Digicel’s Caribbean and Central American operations are no longer selling minutes and megabytes to their customers, but digital experiences, thanks to a collaboration and partnership with Turkcell, says the new CEO. “I arrived in July 2020 and we launched the digital operation in all our markets on 20 October,” explains Oliver Coughlan.
He joined from Digicel’s sister business in the Pacific, running operations in places such as Fiji, Papua New Guinea and Tonga. This was 20 months after group CEO of Digicel, Alex Matuschka, died suddenly during a family holiday, just days after completing a refinancing agreement with the company’s len ....

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