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On october 23rd to 2019, the main fax number stopped working, so i thank you can appreciate during these last days of open enrolment thousands of applications can be faxed in at that time. We identified that the issue was with the phone line and not the fax server or the software. We reached out to the Technology Partners and they just so completely understood our sense of urgency around that. They were able to get at t out to our premises and then they kept doing additional onsite troubleshooting with us as we looked at the fibra networks and the Telecom Lines and they were able to meet me outside Business Hours to resolve things as expediently as possible. And ultimately they diagnosed a loose wire in the basement. Isnt it always Something Like that . They wer ....
On october 23rd to 2019, the main fax number stopped working, so i thank you can appreciate during these last days of open enrolment thousands of applications can be faxed in at that time. We identified that the issue was with the phone line and not the fax server or the software. We reached out to the Technology Partners and they just so completely understood our sense of urgency around that. They were able to get at t out to our premises and then they kept doing additional onsite troubleshooting with us as we looked at the fibra networks and the Telecom Lines and they were able to meet me outside Business Hours to resolve things as expediently as possible. And ultimately they diagnosed a loose wire in the basement. Isnt it always Something Like that . They wer ....
On october 23rd to 2019, the main fax number stopped working, so i thank you can appreciate during these last days of open enrolment thousands of applications can be faxed in at that time. We identified that the issue was with the phone line and not the fax server or the software. We reached out to the Technology Partners and they just so completely understood our sense of urgency around that. They were able to get at t out to our premises and then they kept doing additional onsite troubleshooting with us as we looked at the fibra networks and the Telecom Lines and they were able to meet me outside Business Hours to resolve things as expediently as possible. And ultimately they diagnosed a loose wire in the basement. Isnt it always Something Like that . They wer ....
On october 23rd to 2019, the main fax number stopped working, so i thank you can appreciate during these last days of open enrolment thousands of applications can be faxed in at that time. We identified that the issue was with the phone line and not the fax server or the software. We reached out to the Technology Partners and they just so completely understood our sense of urgency around that. They were able to get at t out to our premises and then they kept doing additional onsite troubleshooting with us as we looked at the fibra networks and the Telecom Lines and they were able to meet me outside Business Hours to resolve things as expediently as possible. And ultimately they diagnosed a loose wire in the basement. Isnt it always Something Like that . They wer ....
Becomes a more acceptable conversation and the stigmas reduced, theres just a lot of learning on what needs to happen on what services are available and who they help the best because theres a lot of misinformation out there about what Mental Health services cannot do because it covered everything from the homeless methamphetamine addicted person on the street to the officer that is responding to these behaviors as a result of addiction. The Ripple Effect is pretty large. So many, many City Employees are experiencing the stress of their work today. So, like, three those three employees cant handle too many people, so do they refer to your health plan . Do they have contacts within the health plan that they send people do . They do. So thats the health plan liaison where we have direct phones, direct lines, and all three of ....