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Help for dealers on making every F&I revenue stream count

While watched by the Financial Conduct Authority, finance and insurance still delivers welcome profit for car dealers. Debbie Kirlew reports ....

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UK recession is shifting the goal posts for consumer car finance

Armed with the right motor finance solutions, dealers are well placed to help buyers into their next used car despite the storm of high vehicle prices, rising interest rates and squeezed budgets. ....

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Omnichannel car retail: six areas where customer experience is being 're-shaped'

As the car retail sector becomes increasing digital-savvy, AM's Debbie Kirlew took a look at six key areas where strides are being made towards a true omnichannel customer journey. ....

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Customer service: Seven ways to keep your customers happy

Every consumer is different, and dealers’ approaches to them vary, but AM's Dealer Masterclass outlines the fundamental practices to improve your service. ....

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