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Insurers spend billions to deploy generative AI systems, departments, while keeping humans 'in the loop' hartfordbusiness.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from hartfordbusiness.com Daily Mail and Mail on Sunday newspapers.
Equipped with a scribbled-on whiteboard, small putting green and a sign that says “Think Big,” the Innovation Lab at the top floor of The Hartford’s Asylum Avenue headquarters evokes a respite from the buttoned-down insurance company feel.
Casual atmosphere aside, the 14 staffers who work in the two-year-old innovation lab play the increasingly important role of figuring out how The Hartford can deploy new technology to prevent losses for commercial clients from things like water damage and worksite accidents, and generate data to adjust insurance products the company offers. ....