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Telefónica Germany Selects TCS as Transformation Partner to Build Future-Ready Operations Support Systems

TCS has been selected by Telefónica Germany, a leading integrated telecommunications provider in Germany, to help the latter transform its end to end service assurance applications and processes within its OSS stack and further enhance customer experienc ....

Mallik Rao , Whitelane Research , Technology Business , Technology Information , Tata Consultancy Services , Top Employers Institute , Germany Selects , Transformation Partner , Build Future Ready Operations Support , Consultancy Services , Operations Support Systems , Continuous Integration , Continuous Deployment , Continuous Testing , Chief Technology , Information Officer , Global Head , Top Employers , Tata Consultancy Services Limited ,

Scotwest Credit Union Partners with TCS to Improve Customer Retention Using AI-led Personalization

Tata Consultancy Services announced that Scotwest Credit Union, one of the largest credit unions in the UK, has enhanced its customer experience with TCS Customer Intelligence & Insights™, an AI-driven analytics software. ....

United Kingdom , Ashvini Saxena , Jackie Alexander , Scotwest Credit Union , Tata Consultancy Services , Scotwest Credit Union Partners , Digital Software Solutions , Improve Customer Retention Using , Consultancy Services , Chief Operating Officer , Global Head , Digital Software , Tata Consultancy Services Limited ,

'HGS Axle' Smartbot Solution Improves Customer Experience for Roadside Incidents

Hinduja Global Solutions announced today the introduction of HGS Axle, a custom-built human-centric automated dispatch assistant that helps ERS teams by triaging and capturing information while alleviating stress for stranded drivers. ....

Parikshit Kalra , Hinduja Global Solutions , Smartbot Solution Improves Customer Experience , Global Solutions , Emergency Roadside Service , Natural Language Processing , Vice President , Hinduja Global Solutions Limited ,

FOUR20, One of Alberta's Largest Cannabis Retailers, Opens

Alberta’s community retailer brings its educational expertise and unique customer experience to a new province. ....

Amber Craig , Ontario Cannabis Store , Chief Merchandising , Ife Abiola ,

BriteCore Appoints Senior Executive to Lead Customer

Enterprise software executive Helen Yu to oversee all aspects of customer services, including implementations, customer success, and customer support to. ....

Helen Yu , Ray Villeneuve , Britecore Customer Services Organization , Customer Services , San Mateo , Senior Vice President , Chief Executive Officer ,