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How To Fire A Customer

The customer is not always right. And sometimes they are dead wrong for your business. The secret is knowing when to tell customers to hit the road and do it a way that yields the least collateral damage. ....

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Customer Win-Back Campaigns: How to Get Previous Buyers Back on Track

Sometimes, customers leave but this doesn’t mean they’re gone forever. Learn how to win back your customers with an email program and campaign. ....

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