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Improve Service Efficiency in the Call Center and Field with Slack Automation

Improve Service Efficiency in the Call Center and Field with Slack Automation
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Derek Figueiredo , Jennifer Clark , Kelsey Collins , Matthew Sullivan , Customer Technology Transformation Office , Service Cloud , Senior Director , Customer Technology Transformation , Product Marketing Senior Lead , Principal Analyst , Cloud Infrastructure , Edge Computing ,

Introducing Slack AI, Slack Lists, and New Automation Capabilities that Boost Productivity and Transform How Teams Work

- On the heels of Slack Sales Elevate and the introduction of a new user experience, Slack continues to build out its intelligent productivity platform capabilities with Slack AI, automation, and. ....

Wayne Kurtzman , Noah Desai Weiss , Craig Reines , Rebecca Hoffman , Customer Technology Transformation , Generative Ai Snapshot Research , Slack Sales Elevate , Workflow Builder , Salesforce Flow , Desai Weiss , Chief Product Officer , Product Manager , Collaboration Tools , Customer Technology Transformation Officer , Vice President ,