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Novelis teams up with Chinese university on aluminum innovation

Atlanta-based Novelis announced a partnership with a Chinese university to drive aluminum innovation in the country's automotive industry. ....

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Novelis Debuts New Aluminum Solution Category for Automakers

Novelis Debuts New Aluminum Solution Category for Automakers
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Canon U.S.A., Inc., Earns Prestigious Center of Excellence Recognition from BenchmarkPortal

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In a year which many customers valued high-quality service and support more than ever, Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce its Customer Service Center has been certified as a Center of Excellence by BenchmarkPortal for the 12th consecutive year. This award recognizes the company for achieving world-class grading across BenchmarkPortal’s Performance Matrix covering 21 effectiveness and efficiency categories such as Top Box Customer Satisfaction and Inbound Calls Closed on First Call Percentage.
The Center of Excellence recognition can be considered one of the most prestigious awards in the customer service and support industry. Contact Centers achieve the Center of Excellence distinction based on best-practice metrics drawn from the world’s largest database of objective and quantitative data that is audited and validated by researchers from Bench ....

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Canon U.S.A., Inc., Earns Prestigious Center of Excellence Recognition from BenchmarkPortal

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MELVILLE, N.Y., Jan. 6, 2021 /PRNewswire/ In a year which many customers valued high-quality service and support more than ever, Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce its Customer Service Center has been certified as a Center of Excellence by BenchmarkPortal for the 12
th consecutive year. This award recognizes the company for achieving world-class grading across BenchmarkPortal s Performance Matrix covering 21 effectiveness and efficiency categories such as Top Box Customer Satisfaction and Inbound Calls Closed on First Call Percentage.
Canon U.S.A., Inc., Earns Prestigious Center of Excellence Recognition from BenchmarkPortal ....

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Shape Process Automation Brings Advanced Material Processing And Handling Solutions To The Automotive Light-Weighting Initiative

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AUBURN HILLS, Mich., Dec. 21, 2020 /PRNewswire/ WKW Automotive, a major Tier 1 supplier, has awarded Shape Process Automation, a program valued at approximately $15MUSD to provide two inline laser systems complete with material handling capabilities.
This program has the potential to be the highest throughput aluminum robotic laser cutting line in the world.
Shape Process Automation s solution reduces cost and floor space by nearly 50% by utilizing the NEWTON® technology compared to traditional robots that articulate a cutting head. Laser cutting assembly lines with NEWTON enable customers to reduce their long-term program cost by eliminating direct labor, reducing engineering floor labor, increasing quality, and sustaining long term OEE gains. WKW is excited to work with world-class technology in delivering industry-leading aluminum fabrications, said Prakash Patel, Director, Program Management at WKW Automotive. ....

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