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BBCNEWS BBC News September 16, 2017

Kim jong un says he wants to match the military power of the united states. Hundreds of thousands of ryanair passengers are warned their flights could be cancelled over the next six weeks. And coming up here on bbc news in half an hour, inside out reveals the secret plan that could have stopped the collapse of northern rock. Good afternoon and welcome to bbc news. Police have arrested an 18 year old man at dover in connection with yesterdays bombing of a London Underground train. The arrest is described as significant. Armed police and military personnel are being deployed at key locations across the uk, following the raising of the Terror Threat level to critical the highest possible alert. It means the government believes a further attack may be imminent. An emergency cobra meeting is being held this lunchtime. 0ur correspondent robert hall is at new scotland yard. Thank ....

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The Utility of Superlative Customer Experience

Bad customer experience (CX) costs businesses thousands of customers and billions of dollars every year, while companies that optimize CX increase customer satisfaction, reduce customer churn, improve employee satisfaction, and boost revenues. ....

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Edison International (EIX) Q2 2021 Earnings Call Transcript


Operator
Good afternoon and welcome to the Edison International Second Quarter 2021 Financial Teleconference. My name is Terry and I will be your operator today. [Operator Instructions] Today s call is being recorded.
I would now like to turn the call over to Mr. Sam Ramraj, Vice President of Investor Relations. Mr. Ramraj, you may begin your conference.
Sam Ramraj
Vice President of Investor Relations
Thank you, Terry. And welcome, everyone. Our speakers today are President and Chief Executive Officer, Pedro Pizarro; and the Executive Vice President and Chief Financial Officer, Maria Rigatti. Also on the call are other members of the management team. I would like to mention that we are doing this call with our executives in different locations so please bear with us if you experience any technical difficulties. Materials supporting today s call are available at www.edisoninvestor.com. These include our Form 10-Quarter, prepared remarks from Pedro and Maria a ....

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